At 7 lucky, we take your privacy seriously. This page explains what personal data we collect, how we use it, and what rights you have as a player in the Philippines. Please read it carefully before creating your account.
Effective date: 1 January 2025. This Privacy Policy applies to all players who register and use the 7 lucky platform at https://7lucky.win.
When you register an account on 7 lucky, we collect the personal information you submit directly, including your full name, date of birth, email address, mobile number, and preferred payment details. This information is required to create and verify your account, process deposits and withdrawals in Philippine pesos, and confirm that you meet the minimum age requirement of 21 years old. We may also collect a government-issued ID or other verification documents when completing identity checks required under applicable Philippine regulations. You are responsible for ensuring that all information you provide is accurate, complete, and up to date. If any of your details change, please update your account profile or contact our support team promptly. Providing false or misleading information may result in account suspension or termination. We only ask for information that is genuinely necessary to operate your account and keep it secure.
When you use the 7 lucky platform, we automatically collect certain technical and behavioural data to help us operate and improve the service. This includes your device type, operating system, browser version, IP address, session duration, pages visited, games played, and transaction history. We use this data to detect unusual activity, prevent fraud, troubleshoot technical issues, and personalise your experience on the platform. Activity data also helps us understand which features Filipino players use most, so we can continue improving the mobile experience and game selection. This data is collected through standard server logs and first-party platform analytics — we do not use third-party advertising trackers. Aggregated and anonymised usage data may be used for internal reporting and product development. We retain activity logs only for as long as necessary to fulfil the purposes described in this policy.
To process deposits and withdrawals in Philippine pesos, we collect and store transaction records including payment method type, transaction amounts, timestamps, and reference numbers. Full payment card numbers or bank account credentials are never stored directly on our servers — these are handled by our payment processing partners using industry-standard encryption. We retain transaction records as required by applicable financial regulations and for the purpose of resolving any disputes that may arise. If you contact our support team about a payment issue, we may access your transaction history to assist you. Payment data is never shared with third parties for marketing purposes. All financial data is treated with the highest level of security and access is restricted to authorised personnel only. For questions about a specific transaction, please visit the FAQ page.
The 7 lucky platform uses cookies and similar local storage technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. These are first-party functional cookies — we do not place third-party advertising or cross-site tracking cookies. Session cookies are deleted when you close your browser, while preference cookies may persist for a set period to improve your return experience. You can manage or clear cookies through your browser settings at any time, though doing so may affect certain platform features such as staying logged in. We do not use cookies to build advertising profiles or share your browsing behaviour with external networks. Our use of cookies is limited strictly to what is needed to deliver a smooth, secure, and personalised gaming experience for players in the Philippines.
The personal data we collect is used exclusively to operate your 7 lucky account, process your transactions, verify your identity, and provide customer support. We use your contact details to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts — these are service communications, not marketing messages. Your gameplay data helps us detect and prevent fraud, ensure fair play across the platform, and comply with our regulatory obligations in the Philippines. We do not sell, rent, or trade your personal information to any third party for commercial purposes. In limited circumstances, we may share data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification services — these partners are bound by strict confidentiality obligations. We may also disclose information where required by Philippine law or a valid legal order. Any use of your data beyond what is described here will only occur with your explicit consent.
As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of it at any time. You also have the right to request corrections to any inaccurate or incomplete information in your account. If you believe your data has been processed unlawfully or you wish to withdraw your consent, you have the right to request deletion of your personal data, subject to any legal retention obligations we must comply with. You may also object to certain types of data processing or request that we restrict how we use your information while a concern is being investigated. To exercise any of these rights, please contact our support team through your account. We will respond to all valid data requests within a reasonable timeframe in accordance with applicable Philippine data protection law. Your rights will always be respected, and we will never penalise you for exercising them.
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by law or for legitimate business purposes such as dispute resolution. When data is no longer needed, it is securely deleted or anonymised. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security — if you suspect any unauthorised access to your account, please notify us immediately. We review our security practices regularly and update them in line with industry standards. For more information about account security, visit the FAQ page.
7 lucky reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so you are always informed about how your data is being handled. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. If you have any questions or concerns about this Privacy Policy or how your data is used, please reach out to our support team through your account. You can also find answers to common privacy questions on the FAQ page. We are committed to being transparent and responsive when it comes to your personal data.
Your privacy is protected every step of the way. Create your free account today and enjoy live casino, sports betting, and bingo — all in Philippine pesos, fully mobile-accessible.